Customer Service

Why Square Deal?

When I was a little girl I would love to come into the shop and watch my dad and grandma work. We would pretend that we were selling a customer some fabric or a new mattress. I guess you can say we have had our Bed-U-cation growing up daily in the business. One thing that sets apart in my memory is my great grandfather would sit in the front showroom and greet every customer and employee as they came and left. It is the customer's and the employees throughout the years that have continued to make Square Deal great.

 

We are thankful for the many years we have been able to hand-craft each mattress right here in Chico. We are able to sell them directly to you to maintain our personal relationship on this very personal product. As a result of building them locally, we are able to customize to your specific needs with no extra step…and no extra markup. There has been so many changes throughout the many years in the mattress industry. Some for the better of the sleepers and others not so much. Square Deal Mattress Factory has weighed the pros and cons to many of these changes and in some we deemed 'Old School' is better craftsmanship. I invite you to come into our showroom and compare the great quality at a great low price.

 

-Jamie Anderson

  4th Generation

 

Our Culture

We continue to develop innovative ideas for sleep products and look forward to a future of serving our community and meeting their needs.

Manufacturing Quality

Produce quality mattresses in our own factory and sell them directly to consumers, eliminating the middleman and providing real value.

Courteous & Knowledgeable Customer Service

Be courteous to our customers and educate them about the product they are buying. Always strive for the win-win solution in dealings with customers, fellow employees and suppliers.

Our Guarantee

Square Deal Mattress Factory has been established in Northern California in 1920. We have been manufacturing the highest quality of mattress and furniture products, serving our community with the best service, knowledge and price. Square Deal Mattress Factory is a company with direction and purpose. Our goal is to provide the highest quality custom made products and services to our customers. While building a successful, efficient, innovative, environmentally sound, and quality organization.

 

Read the full comfort guarantee

Square Deal Mattress Factory

1-800-753-REST (7378)

1354 Humboldt Avenue Chico, Ca. 95928

Hours: Monday - Friday 8:30 to 5:30

Saturday 10:00 to 4:00

 

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